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https://cicerome.kuriu.it
1.1 The terms listed below have the meanings set out herein. Terms defined in singular also apply to the plural and vice versa.Customer / User: Any individual accessing or using the Service provided by Kuriu.Consumer: Any natural person using the Service for purposes outside their trade, business, or profession.
General Terms and Conditions: These terms governing the use of the Service
Kuriu: Kuriu S.r.l., based in Viale Bruno Buozzi 60, Rome, Italy, VAT ID 16956811000.
Platform: The website available at www.cicerome.kuriu.it providing access to information about the Service.
Service: The free conversational assistant service provided via WhatsApp, iMessage, and Telegram that offers general suggestions and tips about Rome.
Parties: Kuriu and the User jointly.
2.1 These General Terms and Conditions govern access to and use of the Service, which is provided free of charge by Kuriu.
2.2 Kuriu may amend these Terms at any time. Users will be bound by the version in effect at the time they use the Service.
2.3 The Service is intended for Consumers. Traders may also access the Service, but they will not benefit from consumer-specific protections.
2.4 By using the Service, Users confirm that they are of legal age and legally capable of entering into binding agreements.
3.1 The Service offers free tips and personalized suggestions about cultural, leisure, and travel experiences in Rome, such as museums, restaurants, tours, and events. These are informational only; Kuriu is not responsible for the organization or booking of any suggested activities.
3.2 The Service is provided by human operators and is available Monday to Friday, 09:00–18:00 (CET), excluding public holidays. Service availability may vary and will be announced on the Platform.
3.3 The Service is accessible exclusively via WhatsApp, iMessage, and Telegram. Users must ensure they have a compatible device and internet connection. Kuriu is not responsible for data costs or connectivity issues.
3.4 Kuriu may share links to third-party sites as part of its recommendations. Kuriu is not responsible for the content, availability, or reliability of external websites.
3.5 Users agree not to use the Service to:
Request unrelated or inappropriate content.
Share or solicit illegal, offensive, or harmful material.
Promote commercial content without prior consent.
Harass or harm others.
Misuse the Service in any unlawful or disruptive way.
3.6 Kuriu may suspend or restrict access if a User violates these Terms or applicable law.
4.1 Users must use the Service and Platform responsibly, and not:
Sell or redistribute the Service.
Tamper with the Service or Platform.
Access the Service using suspended or fraudulent accounts.
Attempt to replicate or reverse-engineer the Service.
Upload harmful content or misuse the Service’s infrastructure.
Provide false or misleading information.
4.2 Kuriu reserves the right to suspend any User found in violation of these terms.
5.1 All content, design, and software underlying the Platform and Service are owned by Kuriu or its licensors.
5.2 Users may not copy, modify, distribute, or reverse-engineer the Platform or Service.
6.1 The Service is provided “as is,” without any guarantee of availability, completeness, or accuracy.
6.2 Kuriu does not guarantee the suitability or safety of suggested activities and is not liable for Users’ decisions or interactions with third parties.
6.3 Kuriu disclaims all liability for damages resulting from:
Connectivity issues.
Inaccurate or outdated suggestions.
Third-party website content.
User-provided information or conduct.
7.1 User data is processed in accordance with applicable data protection laws. More details are available in the Privacy Policy on the Platform.
8.1 While efforts are made to keep the Service and Platform accurate and up-to-date, errors may occur and will be corrected without notice when identified.
9.1 These Terms are governed by Italian law, subject to any overriding consumer rights in the User’s country of residence.
9.2 Any disputes will be submitted to the competent court of the User’s place of residence.
Your local is waiting to chat with you on iMessage, WhatsApp and Telegram!
PLEASE NOTE: our service is currently in testing, so our locals will be available from 9am to 6pm. The service will not be available on Saturday, Sunday
and Italian holidays.